Privacy Policy

This Privacy Policy applies when you visit and surf (“Site”) without purchasing any product and/or when you use the services provided for purchasing products on this Site. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use this Site.

Since personal data of users and customers of this Site (collectively “Users”) may be processed in Portugal, any such processing of personal data will be conducted in compliance with the Portuguese Data Protection.


Everyone has the right to the protection of his/her personal data.

ALOFT respects users' right to be informed about the collection and processing of their personal data. As the controller of personal data, ALOFT independently determines the purposes and means by which your personal data is processed, including all security measures. ALOFT independently ensures that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.

This Site has been designed in such a way that the use of your personal data will be minimal and will not exceed the original purpose for which your personal data was collected and/or processed. In particular, we do not disclose your identity when the purpose for which your personal data is being processed can be achieved by using anonymous aggregate information.


For organizational and functional purposes only, ALOFT has appointed entities external to its organization that will process the personal data of users of this site. This decision is strictly linked to the performance of the services provided by ALOFT on this website, including the sale of products. The mentioned external entities were chosen by ALOFT due to their experience in data processing, the guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data. In the processing of users' personal data, external entities will act in accordance with the instructions provided by ALOFT. We regularly check that you are acting in accordance with our instructions and applicable laws and regulations.


Your personal data is collected and processed by ALOFT for purposes which are strictly connected to the use of this Site, its services and the purchase of products on this Site. However, your personal data may also be used for other processing operations within the limits of such purposes. In particular, your personal data may be processed for the following purposes:

a) when you are executing purchasing procedures for products sold on this Site, including conclusion of an agreement for the purchase of products, we collect your personal data (for example, password, size, e-mail address, address for delivery, credit card numbers for payments and telephone numbers) on your order form only for the purpose of selling, picking and shipping the products ordered by you;

b) when you request technical assistance, we collect your personal data in order to provide you with information on net-surfing, Internet browsing or viewing and downloading web pages; or

c) when you save a shipping address, we process personal data in order to simplify the drawing up of your orders if done in the future.

ALOFT will collect your personal data, generally electronically, however, in certain circumstances, paper means may be used (for example, when the processing of your personal data is necessary for the prevention of fraud against us).

 Your personal data is stored in a way that allows ALOFT to identify you in the period when it is strictly necessary to process and collect this same data, except in the cases expressly provided for in this document, everything else is in compliance with applicable laws.

 Please communicate any changes concerning your personal data to the following e-mail address:, in order to ensure that your personal data is always updated.

Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be communicated to third parties when necessary to process an order.

Your personal data will be disclosed to natural or legal persons to:

- provision of electronic payment services, through credit/debit cards,

- process product sales,

- choose, pack and ship products,

- solve problems related to the sale of products,

- receive payments for the purchase of products,

- process customer product returns.

In addition, your personal data may be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request from the authorities, for the purpose of preventing fraud against us (anti-fraud services). External entities contracted by ALOFT will also have access to your personal data, as referred to in point 2 of this Privacy Policy, for the specific purposes indicated in this article. In all the above-mentioned circumstances, your consent to data processing will not be specifically requested. We would like to inform you that ALOFT processes the personal data of its users only for the purposes that are strictly related to the provision of services through this website.

 ALOFT may have access to personal data of third parties that are disclosed by users of this website, for example, when a user buys a product to be sent to a friend, when the user who pays for the product is different from the recipient of such product, or when a user wants to recommend to a friend a service provided on this site or the purchase of a specific product published on this site.

In all cases where we have to disclose information from third parties, you must obtain their consent before providing us with your personal data and informing them about our Privacy Policy. The user will be the only person responsible for the disclosure of information and data from third parties, as well as any other illegal and incompatible use of such data, if he has not given his consent.

In any case involving the disclosure of sensitive/confidential data to ALOFT, the user will be the only person responsible for the disclosure and illegal use of such data by third parties.


The personal data that we ask you to provide us, including e-mail address, address, credit or debit card number and telephone number, are necessary for the processing of your order and for the purchase of the products on this website, in order to to carry out obligations arising from applicable laws and regulations or to provide other services provided on this website and requested by you.


Your personal data may be disclosed to third parties that provide specific services, such as external entities contracted by ALOFT, or that independently process personal data collected by ALOFT and in connection with the fulfillment of a contract for the purchase of products on this website.
Any disclosure will be made, without exceeding the purpose for which your personal data were collected and subsequently processed.

In addition, your personal data may be disclosed to third parties to:
- comply with applicable laws,
- respond to judicial and governmental inquiries,
- comply with valid legal processes,
- protect ALOFT rights or property.

In the event of a change in the corporate structure of ALOFT, including, without limitation, by incorporation, merger, sale, liquidation, or by substantial transfer of assets, ALOFT may, in its sole discretion, transfer, sell or assign personal data collected through this site, including without limitation personally identifiable information and aggregated information about users, to one or more affiliates or non-affiliates.
In any case, your personal data will not be disclosed to third parties without being informed or without your consent, when required by law, except in the cases provided for in this document.


We have adopted security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and against other unlawful forms of data processing, as provided in this Privacy Policy.

Nevertheless, ALOFT cannot guarantee that the security measures adopted for the protection of this Site and the transmission of data and information through this Site will prevent or exclude any risk of unauthorized access to or loss of data. It is advisable that your computer be equipped with software devices for the protection of network data transmission and receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as firewalls and anti-spam filtering).


ALOFT uses automatic systems of data collection, such as cookies. A cookie is a device transmitted to the hard drive of an Internet user. While cookies do not contain intelligible information, they allow us to link an Internet user to personal information provided by such user through this Site. Cookies are disseminated by our servers and no one may gain access to the information contained therein. Only ALOFT processes information collected by cookies, in a collective and anonymous way, in order to optimize its services and this Site for the needs and preferences of Users and to prepare customized web pages.

We disseminate cookies in connection with functions such as browsing the catalogue, purchasing products on-line and supplying services reserved to registered users.

As you may know, each Internet browser allows the deletion of cookies after each session. Your Internet browser contains instructions on how to carry out these procedures of deletion. Please access the appropriate instructions section on your Internet browser if you wish to delete cookies.

Your acceptance of our automatic procedures of collection of data and the use of cookies is necessary to take advantage of many features and services offered through this Site, including the purchase of products. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this Site (for example, your computer may not be able to display the image of the product you are in the process of purchasing).


You have the right to obtain from ALOFT, at any time, confirmation that your data is being processed, even if you are not registered on the site, as well as the communication of such data in a perceptible way.

You have the right to be informed by ALOFT about the origin of the source that transmitted your data, the purposes and means of processing your personal data, the logic underlying the electronic data processing, information about external entities and the names the topics and categories of entities to whom your personal data may be disclosed or who may access your personal data (for example, the names of external entities contracted by ALOFT). You can also find the above information in this Privacy Policy.

You have the right to obtain at any time from ALOFT:

a) the updating, rectification or integration of your personal data;

b) the deletion, anonymization or blocking of your personal data, which is treated as a violation of the law, even when the storage of data is not necessary for the purposes for which they were collected and subsequently processed;

c) confirmation that the operations in points a) and b) were notified to whom the data were communicated or disseminated, except when it becomes impossible to do so or if this means exceeding the protection of the rights invoked.

You have the right to object, in whole or in part:

a) for legitimate reasons, the processing of your personal data, even if it is related to the purposes for which they were collected;

b) the processing of your personal data for advertising or direct marketing purposes or to sell products or carry out market research or commercial communications.

You can freely exercise your rights at any time, provided that you do so in accordance with applicable laws and regulations, by sending your request to ALOFT via the following email:​​​​​​​


If you wish to receive further information regarding our privacy practices, please contact us by e-mail at​​​​​​​
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